Manhattan Portage bags are extremely durable, as they combine the finest materials (1000D Cordura Nylon by Invista, YKK zippers, Delrin buckles, etc.) with impeccable construction. We use these more expensive materials so that your Manhattan Portage bag will keep up with your life, and not need replacing for many years to come. Depending on how you treat your Manhattan Portage bag, you will keep it anywhere from 5 to 15 years. Some of our customers have kept their bags for over 20 years, but you may want a new color by then!
Although a manufacturing defect is a rare occurrence, mistakes can happen from time to time when bags are hand-sewn and manufactured in large quantities. So this is why we have a Lifetime Warranty against manufacturing defects in place for the whole MP product line, just in case. If something goes wrong with your Manhattan Portage bag after you buy it and if this is due to a manufacturing defect, we will take responsibility and replace it free of charge. Please check our Warranty section on this page for further details.
If you have any questions, please call 1-212-925-1085, or contact us here.
Customer Service regular hours:
Monday thru Friday 9:30 am - 5:30 pm EST
You may also e-mail us at firstname.lastname@example.org
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