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Manhattan Portage Online Store guarantees the lowest prices on all the products we sell by providing a 110% Match-Price guarantee. If you see a Manhattan Portage bag (same style number and same color) selling elsewhere for less, please contact us within 15 days of your purchase at onlineorders@manhattanportage.com or call 212 925 1085 ext 107 and we'll refund you the amount you paid over the lower price.
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Our online team prides itself in processing your orders in a speedy and efficient fashion. All orders placed before
3pm Eastern Time,
2pm Central Time,
1pm Midwest Time,
12 pm Pacific Time,
Monday through Friday are guaranteed to be processed and shipped out by UPS that same day.
If we fail to ship out before 3pm Eastern Time, our online department gladly offer you FREE Ground shipping + a FREE bag accessory as a courtesy.
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Manhattan Portage guarantees that all unused merchandise can be returned within 60 days of the shipping date for an exchange or a full refund of the price of the bag and any applicable taxes. All items must be returned in the same condition they were received, unworn or unused, accompanied by the original hand tags.
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You do not have to worry about back-orders or ordering a bag or color that we just ran out of. If you ever place an order for a bag or color we are unable to process within 24 hours or less, we will offer FREE Ground shipping on an alternative style or color you decide to pick up instead + a FREE bag accessory (shoulder pad, cell phone case or accessory case) as an apology for the inconvenience caused.
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Why buying Manhattan Portage bags elsewhere other than Manhattan Portage? You can shop in our online store with a peace of mind. Do not worry about imitation or second hand bags. We are the original messenger bag of New York and every bag that we send to you is genuine. Also, because we are the producer of bags, we know how to keep our bags in our stock best. Forget about the distorted and crumpled bag. You can rest assure that every bag that you receive will be in a perfect condition.
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Manhattan Portage is confident in its manufacturing procedure. We offer lifetime warranty against the manufacturing defects for every bag. If you find any manufacturing defects on your bag, we are willing to exchange the brand new bag that has the same model and color for you. Follow the hassle-free return policy and new bag will be yours.
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